Question 1

Can Zen Ô Chalet manage my entire chalet, even if I am not on site?

Accepted Answer

Absolutely. We take care of everything from A to Z: interior and exterior maintenance, regular inspections, coordination with subcontractors, and monitoring of the chalet's condition. You can leave with complete peace of mind, no matter how long you're away.

Question 2

What are your management fees?

Accepted Answer

For our rental chalets, our management fees typically range between 15% and 20%, depending on the number of services requested. Feel free to contact us: we provide a complimentary visit to your chalet to give you a clear and transparent quote from the start.For chalets under maintenance only, we follow the same process: we assess your needs and customize our offer according to your requests, ensuring a service that is tailored and efficient.

Question 3

Do you handle rentals and bookings for me?

Accepted Answer

Yes, we handle the listing of your chalet on Airbnb, VRBO, Facebook Marketplace, WeChalet, Chalet au Québec, and other platforms. Soon, your chalets will also be available on our website, which is currently under construction. We optimize visibility and adjust pricing to maximize your rental income.

Question 4

How does Zen Ô Chalet ensure the security of my chalet?

Accepted Answer

We carry out regular inspections to ensure the safety and proper functioning of all equipment. We can also help you set up monitoring systems and alert you immediately if any issues arise.

Question 5

Can I customize the services according to my needs?

Accepted Answer

Yes! We offer a flexible and fully customizable service: housekeeping, exterior maintenance, inspections, pre-arrival preparation for guests, and more. You choose what works best for you.

Question 6

How is the income tracked and paid out?

Accepted Answer

All income is centralized, and you receive a detailed report each month. Payments are transferred to you monthly in a transparent and secure manner.

Question 7

What happens in case of a problem or damage in the chalet?

Accepted Answer

We respond quickly and keep you informed immediately. Depending on your preference, we can coordinate the repair or replacement with qualified professionals.

Question 8

Can I monitor my chalet’s activities and maintenance remotely?

Accepted Answer

Of course. We provide you with regular detailed reports, along with photos upon request, so you are always informed of the work carried out.

Question 9

How long does it take to put my chalet under management with Zen Ô Chalet?

Accepted Answer

The process is quick and efficient. After an initial visit and signing the contract, we can begin full management within a few days, depending on your needs.

Question 10

Why choose Zen Ô Chalet over other property management companies?

Accepted Answer

We combine expertise, proximity, and flexibility. Each service is personalized, with meticulous follow-up and transparent communication. Whether it’s maintaining your chalet, ensuring the security of your property, or optimizing your rental income, our goal is to provide you with complete peace of mind. At Zen Ô Chalet, we prioritize quality over quantity. That’s why we deliberately manage a limited number of chalets, allowing us to offer personalized service and thorough attention to each one.